Legals

1) Name and contact details of the controller

This data protection information applies to data processing by

Controller: Greenfield Festival AG (hereinafter: Greenfield), Elisabethenstrasse 8, 8004 Zürich, Schweiz
E-Mail: info@greenfieldfestival.ch
Telefon: +41 61 226 90 00
Fax: +41 61 226 90 01

2) Collection and storage of personal data and the nature and purpose of its use

a) When you visit the website When you visit our website www.greenfieldfestival.ch, the browser used on your computer or mobile device ("end device") automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is deleted

• IP address of the requesting computer,

• Date and time of access,

• Name and URL of the accessed file,

• Website from which the access was made (referrer URL),

• Browser used and, if applicable, the operating system of your computer and the name of your access provider.

We process the aforementioned data for the following purposes:

• Ensuring a comfortable use of our website,

• evaluation of system security and stability and

• for other administrative purposes.

The legal basis for data processing is our legitimate interest, which follows from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally, and we also use cookies and analysis services when you visit our website. You will find more detailed explanations in sections 4 and 5 of this privacy policy.

b) When registering for our newsletterIf you have consented to this, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address and you can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your unsubscribe request at any time by email to info@greenfieldfestival.ch.

c) When using our contact formIf you have questions of any kind, we offer you the opportunity to contact us using a form provided on the website. It is necessary to provide a valid e-mail address so that we know who sent the request and can respond to it. Further information can be provided voluntarily. Data processing for the purpose of contacting us is based on your voluntary consent. The personal data collected by us for the use of the contact form will be deleted after your inquiry has been dealt with.

3) Forwarding of data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:

• you have given your consent, for the fulfillment of contractual obligations and/or if this is necessary for the implementation of pre-contractual measures and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,

• in the event that there is a legal obligation for the disclosure, and

• this is legally permissible and necessary for the processing of contractual relationships with you.

4) Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware. Information is stored in a cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity. On the one hand, the use of cookies serves to make the use of our website more convenient for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site, and we also use temporary cookies to optimize user-friendliness, which are stored on your device for a specified period of time. If you visit our site again to make use of our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you (see section 5). These cookies enable us to automatically recognize that you have already visited our website when you return. These cookies are automatically deleted after a defined period of time. The data processed by cookies is required for the purposes mentioned to protect our legitimate interests. Most browsers accept cookies automatically, but you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.

5) Analyse-Tools

a) Tracking-Tools
With the tracking measures listed below and used by us, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These purposes are to be regarded as legitimate interests. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

b) Google Analytics
We use Google Analytics, a web analysis service of Google Inc. for the purpose of designing and continuously optimizing our pages to meet your needs. (https://www.google.de/inrl/de/about) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"). In this context, pseudonymized user profiles are created and cookies (see section 4) are used.

The information generated by the cookie about your use of this website such as:

• Browser type/version,

• Operating system used,

• Referrer URL (the previously visited page),

• Host name of the accessing computer (IP address),

• Time of the server request

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they cannot be assigned (IP masking). You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptot?hl=de).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data in your settings. An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help section, for example (https://support.google.com/analytics/answer/6004245?hl=de).

c) Google Adwords Conversion Tracking and RemarketingIn order to statistically record the use of our website and to evaluate your data for the purpose of optimizing our website, we also use Google Conversion Tracking. Google Adwords places a cookie (number 4) on your computer if you have reached our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.
Each Adwords customer receives a different cookie. Cookies can therefore not be tracked via the websites of Adwords customers. The information collected using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to identify users.
If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, by using a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com. You can find Google's privacy policy on conversion tracking here (https://services.google.com/sitestats/de.html).

For further details on data processing by Google Adwords, please refer to the corresponding data protection declarations:

• Google Adwords: https://policies.google.com/privacy?hl=en&gl=uk

In connection with the use of Google Adwords, your personal data will be transferred to the USA. According to both the Federal Data Protection and Information Commissioner (FDPIC) and the European Commission, the USA does not have an adequate level of data protection. However, Google LLC. is subject to the Swiss-U.S. and EU-U.S. Privacy Shield, which guarantees adequate protection of your personal data. You can access the full texts of the two US Privacy Shield Frameworks at the following link: https://www.privacyshield.gov/welcome

We use Google AdWords for our website. Google AdWords is an online advertising program from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the remarketing function. This allows us to use cookies to present users of our website with advertisements based on their interests. For this purpose, the interaction of users on our website is analyzed, e.g. which offers the user was interested in, in order to be able to display targeted advertising to users on other pages even after they have visited our website. The cookies used serve to uniquely identify a web browser on a specific computer and not to identify a person; personal data is not stored. You can deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin.

You can find more information about Google Remarketing and Google's privacy policy at: http://www.google.com/privacy/ads/.

We also use conversion tracking as part of the Google AdWords service. When you click on an advertisement placed by Google, a cookie for conversion tracking is stored on your end device. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification. The information collected by the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can disable interest-based ads on Google and interest-based Google ads on the web (within the Google Display Network) in your browser by going to http://www.google.de/settings/ads activate the "Off" button or deactivate it at http://www.aboutads.info/choices/.

Further information on your setting options in this regard and data protection at Google can be found at https://www.google.de/intl/de/policies/privacy/?fg=1.

d) Facebook Pixel
When you visit our websites, we observe and document your user behavior in order to show you individual recommendations on our websites based on this data. We process the following personal data for this purpose:

• IP-Adresse· UU-ID· WEB-ID

• Device Fingerprints

• Browser Fingerprints

• Cookies (Verweis ergänzen auf Cookies)

• Geo IP-location

We process your personal data on the basis of our legitimate interest in making product recommendations and carrying out marketing measures. We use Facebook Pixel for processing. We only use the standard functions here. For further details on data processing by Facebook Pixel, please refer to the corresponding data protection declarations: Facebook Pixel: https://www.facebook.com/privacy/explanation.

In connection with the use of Facebook Pixel, your personal data is transferred to the USA. According to both the Federal Data Protection and Information Commissioner (FDPIC) and the European Commission, the USA does not have an adequate level of data protection. However, Google LLC. is subject to the Swiss-U.S. and EU-U.S. Privacy Shield, which ensures adequate protection of your personal data. You can access the full texts of the two US Privacy Shield Frameworks at the following link: https://www.privacyshield.gov/welcome

e) "Facebook Custom Audiences“
Furthermore, the website uses the remarketing function "Custom Audiences" of Meta Platforms, Inc. ("Facebook"). This allows users of the website to be shown interest-based advertisements ("Facebook ads") when they visit the Facebook social network or other websites that also use the process. The purpose of this is to show you advertisements that are of interest to you in order to make our website more interesting for you. Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding website of our Internet presence or have clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible for the provider to find out and store your IP address and other identifying features. You can deactivate the "Facebook Custom Audiences" function here and for logged-in users at https://www.facebook.com/settings/?tab=ads# (4) The legal basis for the processing of your data is our legitimate interest. Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy.

f) Facebook Fan Page
We also use the Facebook platform for our Fan Page (actnews, Greenfield Festival). Facebook places cookies on the end devices of the users of our Fan Page and thus collects information about the use of our Fan Page. These Facebook cookies each have a unique cookie ID. Based on the data processing carried out by Facebook in this regard, we (and Facebook) may receive anonymized statistical data from Facebook regarding your use of this Fan Page.

If you have any questions about this, please contact us or our data protection officer.

6) Social Media Plugins

We use social plugins from the social networks Facebook, Twitter and Instagram on our website to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest. Responsibility for data protection-compliant operation must be guaranteed by the respective provider. We integrate these plug-ins using the so-called two-click method in order to protect visitors to our website in the best possible way.

a) Facebook
Social media plugins from Facebook are used on our website to make their use more personal. We use the "LIKE" or "SHARE" button for this purpose. This is an offer from Facebook: When you access a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website. By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you interact with the plugins, for example by clicking the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends. Facebook can use this information for the purposes of advertising, market research and the needs-based design of Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook. If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information (https://www.facebook.com/about/privacy/).

b) Twitter
Plugins of the short message network of Twitter Inc (Twitter) are integrated on our website. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site. You can find an overview of tweet buttons here (https://about.twitter.com/resources/buttons).
When you visit a page on our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter then receives the information that you have visited our site with your IP address. If you click on the Twitter "tweet button" while you are logged into your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to associate your visit to our website with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter. If you do not want Twitter to be able to associate your visit to our pages, please log out of your Twitter user account. Further information on this can be found in Twitter's privacy policy (https://twitter.com/privacy).

c) Instagram
Our website also uses so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera." When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there.
The information will also be published on your Instagram account and displayed to your contacts there.
If you do not want Instagram to assign the data collected via our website directly to your Instagram account, you must log out of Instagram before visiting our website. You can find more information on this in Instagram's privacy policy (https://help.instagram.com/155833707900388).

d) YouTube
We have integrated YouTube videos into our online offering, which are stored on http://www.YouTube.com and can be played directly from our website. These are all integrated in "extended data protection mode", i.e. no data about you as a user is transferred to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph c).2 be transmitted. We have no influence on this data transfer, and by visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under section 2 a) of this declaration is transmitted. This takes place regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website.
You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. Further information on the purpose and scope of data collection and its processing by YouTube can be found in the privacy policy. There you will also find further information on your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the Swiss-U.S. and EU-U.S. Privacy Shield, https://www.privacyshield.gov/welcome.

7) Mobile Apps

In addition to our online offer for selected events, we provide you with a mobile app that you can download to your mobile device. In the following, we provide information on the collection of personal data when using our mobile app. if we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. When you download the mobile app, the required information is transferred to the App Store, in particular your user name, email address and customer number of your account, time of download, payment information and the individual device code. We have no influence on this data collection and are not responsible for it. We only process the data to the extent necessary to download the mobile app to your mobile device.

When you use the mobile app, we collect the personal data described below to enable you to use the functions conveniently. If you wish to use our mobile app, we collect the following data, which is technically necessary for us to offer you the functions of our mobile app and to ensure stability and security.

The legal basis is our legitimate interest or that of third parties:

• IP address

• Date and time of the request

• Time zone difference to Greenwich Mean Time (GMT)

• Content of the request (specific page)-access status/HTTP status code

• Amount of data transferred in each case

• Website from which the request originates

• Browser operating system and its interface

• Language and version of the browser software.

We also process your device identification, unique number of the end device (IMEI = International Mobile Equipment Identity), unique number of the network subscriber (IMSI = International Mobile Subscriber Identity), mobile phone number (MSISDN), MAC address for WLAN use, name of your mobile end device, e-mail address, etc. The mobile app does not use cookies.

8) Betroffenenrechte

You have the right to

• To request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the category of personal data, the category of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;

• Immediately request the correction of incorrect or incomplete personal data stored by us

• to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims

• To request the restriction of the processing of your personal data if (i) the accuracy of the data is disputed by you, (ii) the processing is unlawful but you refuse to delete it, (iii) we no longer need the data but you need it to assert, exercise or defend legal claims or (iv) you have objected to the processing;

• to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format or to request transmission to another controller

• to revoke your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future and

• To lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

9) Right of objection

If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data if there are reasons for this arising from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation; if you wish to exercise your right to object, simply send an email to info@greenfieldfestival.ch.

10) Data security

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.
We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

11) Up-to-dateness and amendment of this privacy policy

This privacy policy is currently valid and was last updated in May 2019.
Due to the further development of our website and our offers or due to changed legal or official requirements, it may become necessary to adapt this privacy policy. You can access the current privacy policy at any time on our website.

12) Representative in the EU

Our representative in the EU pursuant to Art. 27 GDPR is CTS EVENTIM AG & Co. KGaA, Dingolfinger Str. 6, 81673 Munich, Germany.

By purchasing this admission ticket, the purchaser and ticket holder submits to the following contractual conditions of the organizer.

1. Young people under the age of 16 are only admitted if accompanied by a parent or legal guardian or with the written consent of a parent or legal guardian. We recommend that children under the age of 8 are not taken to the festival (volume). The organizer declines any responsibility or liability for damage to human organs in the event of non-compliance.

2. The organizer has no influence on the design, length, content and volume of the event. At concerts, there may be a risk of possible damage to hearing and health due to the volume.

3. The festival takes place outdoors in all weather conditions. The instructions of the organizer's staff must be followed at all times. In addition, the current notices and the instructions of the security staff on site, as well as the current information on the official homepage of the organizer apply. www.greenfieldfestival.ch

4. Claims for damages arising from positive breach of contract, culpa in contrahendo and tort are excluded unless the organizer, its legal representatives or its vicarious agents have acted with intent or gross negligence. Claims for damages arising from impossibility of performance and default are limited to compensation for foreseeable damage in the event of slight negligence.

5. The bringing of glass containers, cans, plastic canisters, pyrotechnic objects, flares and weapons is generally prohibited. Non-compliance will result in expulsion from the event site. There will be a security check at the entrance. The security service is instructed to carry out body searches.

6. The right to refuse admission for good cause (against reimbursement of the nominal value of the admission ticket) is reserved.

7. It is generally not permitted to bring tape recorders, photo, film or video cameras. Sound, photo, film and video recordings, even for private use, are strictly prohibited. Misuse will be prosecuted. The commercial use and exploitation of image, sound, film and video recordings of artists performing at the festival, visitors or festival infrastructure is strictly prohibited. If these prohibitions are disregarded, the organizer expressly reserves the right to assert all legal claims under all legal titles. Visitors are also aware and agree that video recordings of the festival site and the entrance area may be made during the festival for security reasons and to punish any infringements.

8. The admission ticket is validated upon entering the event site.

9. Contractual relationships are established exclusively between the purchaser and holder of the admission ticket and the organizer through the purchase of the admission ticket.

10. Tickets can only be returned if the event is generally canceled. A maximum of the face value of the ticket will be refunded. In this case, tickets already purchased can be returned within 30 days to the respective advance booking offices where the tickets were purchased.

11. The organizer reserves the right to change the location and/or date of the event. There is no entitlement to a refund of the nominal value of the ticket for the above-mentioned reason. The organizer reserves the right to change the admission times without prior notice. The organizer accepts no liability for delays in admission.

12. The organizer reserves the right to change the program without prior notice; program changes may occur at festivals. In the event of the cancellation of individual artists (groups), the organizer shall endeavour to find appropriate replacements; visitors shall have no claims due to the cancellation of individual artists (groups). Admission to event areas with a limited capacity shall only be granted within the scope of the officially approved audience capacities. If the capacity is exhausted, the organizer may temporarily restrict access without this giving rise to a claim for a partial refund of the ticket price; for security reasons, the organizer may temporarily or completely clear and cordon off individual parking and camping areas or other areas of the festival site without this giving rise to a claim for a partial refund of the ticket price. The instructions of the organizer in this regard or the instructions of the persons and companies commissioned by the organizer must be followed immediately in order to avert danger to life and limb.

13. When parking, please follow the instructions of the security staff. For the sake of the environment, please use public transportation.

14. Ticket holders park their vehicles at their own risk.

15. The organizer is not responsible for lost or stolen items.

16. The purchase of tickets for resale is generally prohibited.

17. Only buy your ticket at the known advance booking offices.

18. Only tickets purchased through official advance booking channels will be accepted.

19. This website uses Google Analytics, a web analysis service of Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    Basel/Interlaken: May 2019